Refund policy

Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at am11242003@gmail.com. Please do not send items back without contacting us first. If your return is approved, we will provide you with instructions on where and how to return your item.

Customers are responsible for return shipping costs for items they no longer want or need. If an item arrives damaged, defective, or incorrect, please contact us so we can evaluate the issue and determine the appropriate resolution.

You can always contact us for any return questions at am11242003@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Please provide photos of the item and packaging when contacting us about a damaged, defective, or incorrect order.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including used or opened beauty and personal-care products, personalized or custom products, gift cards, and sale or final-sale items.

We also cannot accept returns for hazardous materials, flammable liquids, or gases.

If you are unsure whether your item is eligible for a return, please contact us at am11242003@gmail.com.

Exchanges

If you would like a different item, the fastest way to get the item you want is to return the eligible item according to our return policy and place a new order separately.

Refunds

Once we receive and inspect your approved return, we will notify you whether your refund has been approved or declined.

If your refund is approved, the refund will be issued to your original payment method. Please allow time for your bank or credit card company to process and post the refund.

If you have questions about your refund, please contact us at am11242003@gmail.com.