Refund policy

Return & Refund Policy

All items are handmade and carefully inspected before being shipped.

Returns & Exchanges
Due to the handmade nature of our products, we do not accept returns or exchanges for change of mind, accidental purchases, or if you simply decide you no longer want the item.

Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can review the issue.

If the issue is confirmed, we may offer a replacement, store credit, or refund.

Lost or Stolen Packages
We are not responsible for packages that are lost or stolen after tracking shows they have been delivered. If your package is missing or delayed, please contact the shipping carrier.

Order Cancellations
Because our items are ready to ship, cancellation requests must be made as soon as possible after placing an order. Once an order has been processed or shipped, it cannot be canceled.

Please double-check your shipping address before completing your purchase.

If you have any questions or concerns about your order, please contact us and we’ll be happy to help.